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Malicious deduction of agent’s commission

FX1603656032
3-5 years
Unverified

Exposure

I have been an agent for DBG for several years, and now it is getting worse and worse. The withdrawal rate is fixed at 7.19, and the deposit rate is 7.32! ! ! The exchange rate difference is huge (it changes with the exchange rate). Since the people in Shanghai branch were arrested, they all ran abroad! I saw that the commission was about 13,000 yesterday. I planned to withdraw money today, and I saw that the commission was only 11,000. . . I immediately asked the customer service, and the customer service said it was a system upgrade error [Due to a technical error in the system upgrade, our company caused an abnormality in the commission data statistics from June 4 to 13. Due to this error, some agent accounts generated additional commissions during this period. After emergency investigation and repair by our technical team, the system has now returned to normal and the relevant data has been corrected. ] It is getting more hateful. Will I believe it? Even if it is an error, they don’t even inform me of an email, and directly deduct my money. If I didn’t ask, they won’t tell me. The following is a screenshot of the chat with the customer service!

Original

恶意划走代理佣金

我在DBG盾博平台代理做了几年玩玩,现在是越来越差,出金汇率固定7.19,一年多时间不变,入金7.32!!!汇率差超大吃相难看(原来是随汇率变的),自从上海分部的人被抓后,这帮人都跑到国外做了,也不装了!我昨天看佣金是1万3左右,今天打算出金一看佣金剩1万1了。。。 立马询问客服说什么系统升级错误【我司因系统升级中的技术错误,导致6月4日至13日期间的佣金数据统计出现异常。由于这一错误,部分代理账户在此期间产生了额外佣金。经过我司技术团队的紧急排查与修复,目前系统已恢复正常,相关数据也已完成修正。】 真是越来越可恶了,我会相信吗?就算错误连一封邮件都不告知,直接划走我的钱,我如果不问它也不说,下面是和客服聊天截图真事!

2024-06-14

Hong Kong

Unable to Withdraw

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