I opened an account at NCE on August 19, 2024. The trading account number is 603309. The website for account opening is https://ncetrader.com/cn/. I successfully verified and deposited funds on the same day, and made a profit of over $900 in trading. I made a withdrawal the next day. I also added a business manager to prepare for agency opening and received an email stating that they have received and processed my multiple withdrawal requests and provided detailed information. However, I have not received the platform remittance directly. For several days, I have been contacting customer service every day, but the previous responsive customer service has become perfunctory now. I have sent multiple emails to the official email address, but there has been no response except for a reply asking for patience and waiting for processing.