On the morning of August 1st, I made a deposit at DBG Markets (DBG), which was not credited in time, resulting in a margin call and a loss of $1,800. My account number is 7787348. Despite multiple communications, the platform has refused to compensate, even though I have uploaded screenshots of the deposit. After consulting with customer service for an hour and providing various proofs, they claimed I had transferred to the wrong account. Fortunately, I had saved a screenshot of the deposit information provided by the platform, and it turned out that the deposit account number they provided was incorrect (see screenshot below). I have two accounts with DBG Markets; another account, 8201216, has been trading since August 2022 and has accumulated losses totaling $486,860. There have been previous instances of platform freezing which I initially disregarded, but now I seriously suspect that the platform uses various means to cause client losses from which they profit. I demand compensation for all my losses and advise investors to steer clear of such platforms.