Dear customer, thank you for your trust and support to GKFX Prime! Emails related to your withdrawal are received. Your account 12029852 submitted a withdrawal request for USD 2000 on January 7th. The headquarters will review the position and balance for about 1 business day. After checking, you are in the position status during this period. Therefore, not until the short positions can withdrawals be made to prevent client from liquidating positions due to this. Please note that, as a result, it cannot be processed until your positions are currently short, but it has been cancelled due to insufficient balance. As a warm remainder: after submitting the withdrawal application, it is recommended not to open a position before deduction, so as not to be unable to process the withdrawal. If you have any questions, please send an email to info cn@gkfxprime.com. Yours sincerely GKFXPrime Chinese Customer Service Center

Apply for withdrawal at 9 o’clock on January 7th, examination is completed on January 8th, the account should be given out, and the account should be completed within 3-5 working days. During this period, the account will be 5600 yuan-6000 US dollars (pictured below) , The deposit is enough, and more funds are sufficient by 2 pm, why don’t I withdraw money, the position is liquidated after 4 pm, the money is all gone, I sent me a wrong withdrawal email, but it’s not mine The account said that the funds were insufficient, and then sent me a correct one. What's the use? I have all liquidated and no money, and I can’t get it out, saying that the funds are not enough. Is it because your delay in withdrawing money caused the customer to lose an extra $2,000.