Please reach out to the platform customer service for help at the official website of Otto Forex.

These are screenshots of payment.

My case against Otto hasn’t resolved. I press confirm not knowing that pressing it make resolved. I thought when you press confirm is confirming that all your input are true and real. I was surprised when I saw it was resolved. I tried doing it again but it got denied because they said it’s duplicate.I hope you will accept this for mediation. I need to continue to complain their fraud activity. This broker is a fraud. It doesn’t say that I will pay a late fee after paying my clarification fee and after paying them still asked for 5% of almost 1.4M. Anyway, after paying my late fee on time, they withdrew my funds minutes after getting my payment, Otto forex still never remitted my money and insisted that they haven’t received the payment. If they haven’t received it, how come they withdrew my money from the platform account? Then telling me again and again to pay the fees. What’s that? Obviously it’s a fraud. They want more money to go into them without doing nothing and holding my account for ransom. I paid $70k clearly. They got it but never honest, even telling me that my screenshots were fake. I hope this will wake them up and remit my money. If they are honest, they should even return my $70k fee with 1.4M. I’ve given them time to correct it and kept reaching out to them but it seems they’re not serious to the point they are not answering my inquiries so I’m exposing and complaining about them now. Screenshots says it all.