Pepperstone

Jose gaitan

Unverified

Colombia

The spread space is eating away at your account, and I clarify that supposedly there is a 0 spread in my account, and in that way it jumps the stop losses, thus systematically eating away at your account. I was profitable until the moment I wanted to withdraw, and that's when my decline began because I exposed them. They wouldn't let me withdraw. My funds have been in USDT. You cannot withdraw less than 60 USDT, but you can deposit more than 40 USDT, in cryptocurrency, which seems like a convenient way to delay your withdrawals. Be ⚠️ careful with this broker.

Jose gaitan

Unverified

Colombia

I have made several withdrawals in USDT, and I had no problems with this broker before. The funds used to arrive in my wallet within 2 hours, but this time I have been writing to support for several days and they are not responding. I need them to refund the money from a withdrawal, case: 05110643 has been escalated and they are not responding. I will change my rating until they refund the money.

AlfredoRomero

Authenticated

Unverified

Argentina

In my experience with this platform, it is very easy to start trading, easy ways to deposit and start trading. Good spreads as well.

Positive

Two days ago

Tallest9549

Unverified

United States

My not so good experience with Pepperstone customer service is one I hope not to experience again. Like how can one be stranded on response from official customer service of a big broker for more than 2 days? are they that busy, or they just have bad systems?

Neutral

Three days ago

Klaus4218

Unverified

Bolivia

Pepperstone is my favorite broker!!!😎

Positive

2024-12-31

Haerin Kim

Unverified

South Korea

They said that it was a registered account and assured me, but when I actually created the account and tried to withdraw, they demanded a deposit for account release verification. After depositing 1 million won and verifying the account, they said that it was suspended elsewhere and asked for an additional 4 million won to unlock the account. They are contradicting their initial statement and trying to induce a deposit while refusing to allow withdrawals. Why do I have to prove my account verification by depositing money?

汇透资本

Unverified

Hong Kong

The actual services do not match what is described on the official website; it's the same old story—ignoring issues and mishandling situations when they arise. Pepperstone's representative in Australia: Gordon Bruce Buchanan Pepperstone's representative in the UK: Mohammed Tayed Pepperstone's representative in Cyprus: Robert Alexander Edward Bowen Pepperstone's representative in Germany, Europe: Andrzej Tomczky, Panagiot Theodorou More efforts are needed to closely monitor all personnel in their company.

FX2262868949

Unverified

Singapore

one account cannot log in try try also cannot

紅塵堆里學山居

Unverified

Hong Kong

Multiple attempts to withdraw funds have been unsuccessful, and there are no other withdrawal methods available.

FX2749371751

Unverified

Hong Kong

The slippage was too serious. I checked other platforms and there was no such thing. Expose.

ArKaniya Fx

Unverified

Indonesia

On the 31st, I made a deposit through the website. When making the payment, the website redirected to a third party. After I transferred the money through the bank and it was successful, when I returned to the website, for some reason, the funding status in my history showed as failed. However, I received an email from the third party stating that the payment was successful. I waited, but the funds I deposited did not appear in my account. I complained through live chat and email. They said that no funds were received. I reported the transaction to my bank, and the bank confirmed that the transfer was successful and went to the intended recipient. I emailed the third party, but there was no response. I complained again to the broker, but I did not receive any answer as to where my money went. The broker should be responsible because they recommended depositing funds with the third party.

心悦

Unverified

Hong Kong

Yesterday I took a long position of 0.2 lots on AUD/USD. I set the stop loss at 0.67379, but the slippage went down to 0.67254, which is the trade I circled in the screenshot. I hope to communicate with the platform for compensation.

冰岛帝王蟹

Unverified

Hong Kong

Deposit was not credited, customer service ignores people. Please put it into the blacklist, don't let it scam people anymore.

FX2736053310

Unverified

Hong Kong

Don't use Pepperstone, it's an unscrupulous platform! According to the candlestick at 1:00 pm on July 3, I would definitely take a profit-taking order, but it was stopped by a false transaction. This is 100USD. Unscrupulous platform! ! ! ! And this happened more than once, this is the second time. Otherwise, I would not have withdrawn all my funds on the same day and registered other platforms. I have screenshots. I tolerated it the first time. The second time, the order that was originally profitable ended up with a malicious loss, which affected me.

FX1686198408

Unverified

Cyprus

For a live account I had to send a proof of residence and a front and rearside of my ID. There were different issues before I became an approval. Finally and many thanks of the patience of my agent!

Positive

2024-06-14

詐騙真的太無情可怕

Unverified

Taiwan

I met someone on FB who was very proactive and resonated with me. He said that he was the deputy manager of Yuanta Securities in Hong Kong and a professional forex analyst. He added me as a Line friend at the beginning, and then started chatting with me every day, discussing the future, dreams, marriage, etc. At first I thought he was the person I wanted to spend time with in the future, but it turned out to be a scam. He would start by sharing his life to get me to let down my guard. Then he said that he had achieved financial independence, and trading foreign currencies with him was guaranteed to make a steady profit. He also said that his investment philosophy is to avoid risks first, and then to make money. He gave me a link to the app software. I didn’t think there was anything strange at the moment, so I just followed him. The app software I downloaded was TRJITFVBD to deposit into Pepperstone. And I invested 1 million dollars to buy it. I want to withdraw money now, but I was told that I have to pay personal income tax. Only then did I realize that I had been deceived, and I was really sad. The person who lied to me said that I can't help you when you encounter this kind of difficulty, otherwise you won't be able to grow. Later I told him that I really had no money, and he said he would never help me. The original ambiguous conversation gradually disappeared, and he stopped reading my messages... I was grateful for my sincerity, but in the end, I lost both my life and money, and my mood dropped to the bottom. I was very helpless. Please ask the platform to help me get the loan. Get the money back. Now I can't sleep well or eat well every day, and I almost have no courage to live...

Wyatt White

Unverified

Australia

THE BEST AND THE MOST TRUSTED BROKER EVER❤❤❤Pepperstone always be my first chocie！

Positive

2024-04-28

青天共明月

Unverified

Hong Kong

Withdrawals are no longer possible, and the platform website is not accessible. Withdrawal is delayed and rejected for various reasons.

Leo leoo

Verified

Taiwan

I have been using this platform for a long time, and it has never been profitable at all. My account has been negative since the beginning. The pictures below are of the money I lost. At first, I thought it was a problem with my trading, but until now, many strange things have happened. First, in the video below, I recorded that their price is very different from what I checked on the Internet. It is suspected that they are cutting leeks through point differences. Second, their swap fee is ridiculously expensive. I will show you a photo below. That transaction took less than 6 hours and I was charged a large amount of fees. Third, sometimes when I am watching the market, his fluctuations are so large and exaggerated that I feel like I am cutting leeks. The video I just mentioned cannot be posted here. Anyway, I chose to continue using this platform at the beginning just because I wanted to say that it paid me money (but it was all my remaining money, not profit), so I continued to use it. Unexpectedly, if you put in more money, you will lose more money. So I asked the platform to help me get my money back. There were too many strange things but I didn’t even have time to record them. One has just been exposed, but I have more to add. When I use this platform, there are many parts where the platform crashes directly. The market is running, but the screen is completely motionless, which leads to a lot of losses. But🤢people are so stupid that they thought it was my problem, so they didn’t take pictures or video of this thing. Next, there will be false market prices, which will cause me to make a lot of single-word orders or liquidate positions that I should not lose money on. The photos below are just the money I have lost with this trading account. I had another trading account with them before and lost a lot of money. I just want justice and to get the money from this account back. 23175.7. Please help the platform to help us seek justice. Let violators be punished.

Chriscrocks18

Unverified

Mexico

On February 7, 2024, I requested a withdrawal with Pepperstone, which was for 4k USD and to date I have not received the withdrawal, they did it as an ARN refund, I have written to them many times and the only thing they comment on is that it I checked with the BBVA bank, it is already more than validated with the bank and the capital does not reach my account, I had never had problems with withdrawals with this broker until now and it was for a large amount, the issue is that I have requested withdrawals smaller ones which have arrived without problem, only that withdrawal which is larger, coincidentally it has not arrived to me.

Ariel2915

Unverified

Bolivia

When I make a purchase, the line appears well above the price, in addition the stop loss closes the operation without the price touching it, also the take profit does not close even if the purchase line has already been exceeded.