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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

CXM

United Kingdom | 10-15 years | Environment AA |
Regulated in United Kingdom | Common Business Registration | MT4 Full License | Suspicious Overrun | High potential risk

https://www.cxm.com/

Website

Rating Index

Environment

Environment

AA

Average transaction speed (ms)

627.2 Poor

MT4/5

Full License

CXMDirect-Live

United Kingdom
MT4
77

Influence

C

Influence index NO.1

Thailand 4.76
The WikiFX Score of this broker is reduced because of too many complaints!

Environment

Speed:C

Slippage:AAA

Cost:A

Disconnected:B

Rollover:AA

MT4/5 Identification

MT4/5 Identification

Full License

77
Server Name
CXMDirect-Live MT4
Server Location United Kingdom

Influence

Influence

C

Influence index NO.1

Thailand 4.76
Surpassed 32.90% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+44 8085015346
support@cxm.com
https://www.cxm.com/
The Financial Services Centre, Stoney Ground, Kingstown, St. Vincent & the Grenadines, VC0100

Licenses

Licensed Entity:CXM LTD

License No. 12876244

Warning: Low score, please stay away!
2025-06-08
  • The number of the complaints received by WikiFX have reached 9 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic Information

Registered Region
United Kingdom
Operating Period
10-15 years
Company Name
CXM Direct LLC
Customer Service Email Address
support@cxm.com
Contact Number
+448085015346
Company Website

TranKien

Unverified

Vietnam

I deposited money through 1 introducing broker to this platform. I deposited $500, but because I did not see any support from the introducing broker, I decided not to trade on this platform anymore and requested a withdrawal. I waited and chatted with Support many times, but the issue was still not resolved. The Support person I chatted with was Vietnamese and spoke very clearly in Vietnamese. I see signs of fraud on this platform, so everyone should be cautious.

Exposure

Two days ago

FX1526017201

Unverified

Italy

I deposited with CXM Direct and traded for a few months without issues. Everything seemed normal — until I submitted a withdrawal request. Since then, they’ve completely disappeared. No replies to emails. No replies on WhatsApp. My account manager, who used to message me regularly, is nowhere to be found. They took my money, and now they’re gone. CXM Direct operates under an offshore entity with no real regulation. This is not a professional broker — it’s a well-disguised scam.

Exposure

In a week

WinWiFi

Unverified

Thailand

To the CXM Broker team, I continuously encounter the "Ghost Order" issue when using CFD Sniper Ai Robot (1-minute trade on MT5) with CXM. Even after reporting to support, the problem persists and I do not encounter this issue with other brokers (as attached). Managing the portfolio is important, but this technical issue directly affects trading. I hope CXM will seriously investigate and rectify this. Regards, Mr.Nirundornp.

Exposure

05-12

FX2835736455

Unverified

Hong Kong

After completing the operation on 4.7, the platform strangely froze my account the next day. They took everything, not just the profits, but even the principal. The service manager contacted the headquarters only to be told that I had operated illegally, but they provided no evidence or proof. The platform's unilateral action of deducting profits and principal disrupts normal market trading! When losing money, they turn a blind eye. But when you make a profit, they just block your account! Even scam companies wouldn't do this! They freeze everything, including the principal! It's eye-opening! I request the platform to uphold justice.

Exposure

05-08

FX3659549829

Unverified

Malaysia

last night i opened 3 trades with running profits and set my be immediately , however this morning i woke up all my trades went negatives with great loses !

Exposure

04-25

FX2138628010

Unverified

Vietnam

Dear admin, currently CXM Direct has a serious error when switching to a new server as follows: After you have completed the verification registration, the part in the profile section has been approved. However, it still appears as unverified on the screen. This error prevents withdrawal of funds. This is a serious issue, so everyone should avoid losing money. I have been using this CXM Direct platform for almost a year and it has been generally stable. However, since the switch to the new server, there have been several technical issues that are quite annoying. I hope the broker can resolve them soon. Below, image 1 is the verified image and image 2 is the verified error, but it still appears as unverified on the website. Withdrawing money will be extremely difficult. At the same time, the support function on the new server is also not visible. It has a significant impact.

Exposure

01-07

FX2595229784

Unverified

Thailand

After making a profit from trading, I am unable to withdraw money and close orders. The broker has notified that there is a problem with the system and has blocked access to the member area for management. I need assistance.

Exposure

2024-11-08

noom8124

Unverified

Thailand

Can't withdraw money. Sent a withdrawal order on Thursday morning, the 20th. Today is Friday the 21st, and I still haven't received the money. It proceeds very slowly.

Exposure

2024-06-21

FX1490773481

Unverified

United States

CXM Direct has reliable customer service. Quick and clear responses every time I needed help. However, they could improve their deposit options as the choices are quite limited.

Positive

2024-06-17

moonfx2

Unverified

Thailand

On March 1, 2024 at 00:25-00:26, 3 master ports of the copy trading system were added to over 190 direct orders by broker CXM Direct within 1 minute and showed that it was Opening orders manually (Placed Manually) Upon checking the log file, it was found that the orders were not opened by the EA, but were added directly (Added by API). The broker tries to deny all responsibility. Unable to contact any brokers Leave the master port and follower ports damaged. The total damage was nearly ten thousand dollars.

Exposure

2024-04-04

FX1166932667

Unverified

New Zealand

Thank you, Louis, for introducing me here. During my 2-week trading here, I am quite satisfied so far. Customer support team is very helpful, always available to present solutions. I am enjoying trading with this platform.

Neutral

2022-12-19

小天38510

Unverified

Hong Kong

CXM Direct is a platform suitable for both novice and experienced traders, with low deposit threshold and good trading conditions. Friends recommended it to me many times, and I chatted with customer service, and I am quite confident. First open a basic standard account and see the situation!

Positive

2022-12-15

FX1160300192

Unverified

Japan

What really attracted me is that the cent account on this platform only costs $10, which is very user-friendly. In addition, scalping and hedging are allowed, there is no overnight interest, and wireless leverage is also available. I've been trading EURUSD for two weeks now with a cent account and it's been fine.

Positive

2022-12-14

Rosalia Finingrum

Unverified

Indonesia

Completed slippage, very bad original !!!! Starting from alippage orders, it will stop loss no matter you buy stop or sell stop. Everything slip Severely!!!!

Exposure

2022-01-21

14
Account
Related Software
Environment
Biz Area
Website
Genealogy
Relevant Enterprises
Employees
Company Summary
Disclosure
News
Comment
Related Software
Full License MT4
Full License MT5
6
MT4 Servers
2
MT5 Servers
102.89
velocityIcon
Average execution speed/ms

Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong

Meta Trader 4
Perfect
Meta Trader 5
Perfect

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Environment

Average transaction speed(ms)
627.2 Poor
The highest transaction speed(ms)
1 Perfect
The highest speed of opening positions(ms)
1 Perfect
The highest speed of closing position(ms)
1 Perfect
The lowest speed of opening positions(ms)
1998 Poor
The lowest speed of closing position(ms)
1984
15.45USD/Lot Good
25.96USD/Lot Perfect
Long: -6.78USD/Lot    Short: 4.35USD/Lot Great
Long: -41.78USD/Lot    Short: 26.35USD/Lot
Average slippage
-0.1 Great
Maximum transaction slippage
23
Maximum positive slippage
-6 Perfect
Maximum negative slippage
23
Average disconnection frequency (times/day)
0.6 Great
Average reconnection time (millisecond/per request)
136.6
Ranking: 42 / 130
Test user 529
Orders 220,132
Ocuppied margin $249,260 USD
Data Source
WikiFX Data provide
Updated: 2025-06-06 01:00:00

Website

cxm.com
104.18.19.205
vi-cxmdirect.com
18.244.214.97
vietcxmdirect.com
23.15.241.75
cxmdirectviet.com
23.35.148.64
indocxmdirect.com
23.210.215.115
malaycxmdirect.com
104.21.27.21
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Genealogy

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Relevant Enterprises

CXM PRIME LTD(United Kingdom)
Active
United Kingdom
Registration No. 13407617
Established 2021-05-19
Related sources Website Announcement

Company Summary

Broker NameCXM
Registered inUnited Kingdom
Year(s) of establishment2015
RegulationsFCA(Exceeded)
Trading InstrumentsCryptos, Energy, Forex, Indices, Baskets, Metals, US/EU Stocks
Account TypesCent, ZERO, FIX API, Standard, and ECN
Minimum Initial Deposit$5
Maximum Leverage1:Unlimited
Minimum Spread0.0 pips
Trading PlatformMT4 & MT5
Deposit and withdrawal methodMore than 10, including 1-2 Pay, 5Pay, AwePay, DNB, FasaPay, Help2Pay, Local Banks
Customer ServiceCustomer Servicesupport@cxmdirect.comMarketingmarketing@cxmdirect.comSalessales@cxmdirect.com

CXM Review Infoprmation

CXM is a UK-based brokerage established in 2015. With a range of account types, including Cent, ZERO, FIX API, Standard, and ECN, and a minimum deposit of just $5, CXM provides flexibility and competitive spreads starting from 0.0 pips. The broker offers unlimited leverage and SWAP-free trading. Trading is facilitated on MT4 & MT5 platforms, and investors can benefit from competitive trading conditions.

CXM Review Infoprmation

Regulatory Status

CXM is regulated by the Financial Conduct Authority (FCA) in the United Kingdom, under the Investment Advisory License (License No. 966753). Its current regulatory status is exceeded.

Regulatory Status

Market Instruments

CXM offers over 200 CFD instruments across 8 asset classes, providing exceptional trading conditions.

Market Instruments

Account Types

CXM offers a range of accounts with flexible deposit requirements and leverage options, supporting various instruments like FX, Metals, CFDs, Cryptos, and Stocks. All accounts allow EAs, scalping, and hedging, with no overnight swap fees or trading restrictions.

CentZEROFIX APIStandardECN
Starting Deposit$10$1,000$50,000$50$100
InstrumentsFX, Metals, CFDs, StocksFX, Metals, CFDs, Cryptos, StocksFX, Metals, CFDs, Cryptos, StocksFX, Metals, CFDs, Cryptos, StocksFX, Metals, CFDs, Cryptos, Stocks
Overnight Swap FeesNoNoNoNoNo
EAs, Scalping, HedgingYesYesYesYesYes
Minimum Lot Size0.01 Lots FX0.01 Lots FX0.01 Lots FX0.01 Lots FX0.01 Lots FX
Margin Call / Stop Out50% / 30%50% / 30%50% / 30%50% / 30%50% / 30%
Max Leverage1:20001:10001:300 (FX, Gold, Silver)1:Unlimited1:Unlimited
Managed Accounts/Copy TradingYesYesNoYesYes
Min Order Distance00000
Trading RestrictionsNoNoNoNoNo

CXM Platform

CXM provides both MT4 and MT5 platforms, available for desktop, mobile, and web use, offering convenient trading experience across multiple devices.

PlatformAvailable forDownload Links
MT4 PlatformDesktop, Laptop, Mobile
Linux OS✔️
Windows✔️
Android✔️
Web Terminal✔️
iOS✔️
MAC OS✔️
QR Codes✔️
MT5 PlatformDesktop, Mobile
Windows✔️
Android✔️
iOS✔️
Web Terminal✔️
QR Codes✔️
CXM Platform
CXM Platform

Deposit & Withdrawal

CXM offers 15 deposit methods and 13 withdrawal methods, with different currencies, processing times, and minimum amounts.

Deposit & Withdrawal

MethodCurrencies (Deposit)Processing Time (Deposit)Commission (Deposit)Minimum Amount (Deposit)
1-2 PayTHB00100
5PayVA VND, F2F VND, VA MYR, VA MYR LD, F2F MYR, F2F MYR LD, C2C USDT00100-30000
AwePayIDR, VND, VA IDR0040-100000
DNBLAK, MMK, KHR, KHR USD005-94000
FasaPayUSDInstant015 USD
Help2Pay----
Local BanksMYR, IDR, VND, THBInstant015 USD
NexusBTC, BCH, ETH, USDC, XRP, USDT TRC, USDT ERC, LTC005-100
OmPayIDR, IDR QRIS, VND, MYR, MYR FPX, MYR LD, MYR FPX LD, SGD, THB0050-100000
Other CryptosBTC, ETH, BCH1 Working Day0100 USD equivalent
Payment AsiaPHP002500
Perfect MoneyUSDInstant0Contact Account Executive for details
USDT (Tether)USDT (Tether)1 Working Day0100 USD equivalent
MethodCurrencies (Withdrawal)Processing Time (Withdrawal)Commission (Withdrawal)Minimum Amount (Withdrawal)
1-2 PayTHB00100
5PayVA VND, VA MYR, VA MYR LD, F2F MYR, F2F MYR LD, F2F VND0040-30000
AwePayVND, MYR0040-100000
DNBLAK, MMK, KHR, KHR USD005-94000
FasaPayUSD1 Working Day015 USD
Help2PayMYR, VND, IDR VA0050-300000
Local BanksMYR, IDR, VND, THB1 Working Day015 USD
NexusBTC, BCH, ETH, USDC, XRP, USDT TRC, USDT ERC, LTC005-100
OmPayIDR, IDR VA, VND, MYR, MYR LD, SGD, THB0050-100000
Other CryptosBTC, ETH, BCH1 Working Day0100 USD equivalent
Payment AsiaPHP002500
USDT (Tether)USDT (Tether)1 Working Day0100 USD equivalent

Keywords

  • 10-15 years
  • Regulated in United Kingdom
  • Common Business Registration
  • MT4 Full License
  • MT5 Full License
  • Suspicious Overrun
  • High potential risk

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