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yywuzui
United States
I had a short order at 3345, set take profit at 3305. On Monday, there was a gap down to 3275, but the platform closed my position at 3327. This is outrageous. When it comes to stop loss, they always favor maximum loss.
Exposure
05-12
peak2840
Hong Kong
At 7:13 on February 19, 2024, the lowest point of gold was 1973.87. Refer to the lowest point of the regular platform in 2011. For my 2006.29 short order, the profit stop was set at 2006, there was no stop loss, and there was no manual operation. There was no take-profit and sufficient margin, but my position was closed on 2018.72.
Exposure
2024-02-19
升哥
Hong Kong
As shown in the picture, the slippage is 461 pips, which is far beyond the stop loss price. Such a large amount of slippage is unacceptable!
Exposure
2023-09-21
Mseert
South Korea
Valutrades offers great spreads and trading platforms that are perfect for both beginners and experienced traders. Their spreads are tight and competitive, and their platforms are user-friendly and loaded with tools to help you make informed trades.
Positive
2024-07-22
TYUIK
Argentina
Loyal customer since 2010 until now 2024. never failed to pay me a withdrawal. Just the spread is not so good compare to others 0pips broker.. it was my first broker but in 2024 i got other broker as my main broker.. good for beginners
Neutral
2024-04-19
AAAA201253
United States
The spread of the platform is relatively low, the transaction speed is not bad, and the industry has a good reputation. The cooperation has been going on for several years, and the commission has always been normal.
Positive
2023-08-22
北壬
Hong Kong
My real experience, slippage 289 points! The slippage is too serious, it is acceptable within 50 points.
Exposure
2023-06-13
马克532
Hong Kong
The withdrawal page shows that the minimum is $50 USD, and the email shows that it is $501 USD
Exposure
2023-06-03
荒25743
Hong Kong
After using the platform for two years, what should come will still come. It has been a month since the withdrawal and the account has not arrived. The customer service has always said that it is a problem with the payment provider, and the money cannot be returned.
Exposure
2023-03-13
我在风花雪月里等你
Hong Kong
I email them later to negotiate. Without my knowledge, they restarted the order when the market was the most unfavorable to me, and then liquidated again. If it is really possible to operate like this, wjy T+0 is needed, and the platform will automatically close the position at a loss, and the customer is not allowed to close the position.
Exposure
2023-01-16
我在风花雪月里等你
Hong Kong
The spread was adjusted very high early in the morning, obviously there was no fluctuation, and it kept jumping, sweeping positions. The following is a comparison of Jinshi and Valu's data, the difference is too big, I am furious.
Exposure
2023-01-16
FX4156712238
Hong Kong
On Dec. 26, this platform cannot trade or update data, resulting in a huge loss. The data is from last Friday. All other platforms are fine. It is not my device problem.
Exposure
2022-12-26
FX3710586052
Hong Kong
I deposit for margin. Who knows that the provider delay the arrival of my deposit, resulting liquidation and loss of 1490 dollars. I had urged them many times, but not working.
Exposure
2022-12-15
平头哥13584
Hong Kong
On December 8, the opening price was 1.05771, and it slipped to 1.06307 in early trading, slipping 536 micro points, maliciously close my order!
Exposure
2022-12-08
FX2169472486
Hong Kong
On November 23, 2022, at 9:30 p.m., four orders in my account 30044975 and account 30049896 were executed at prices that were not there, resulting in a liquidation of the account. Order numbers: 13956853, 13957214, 13956854, 13957215. The gold transaction prices are 1756.33 and 1756.02. The current highest price of gold on this platform is 1751.71, and there is no price of 1756 at all. Other platforms show that the highest price of gold at 21:30 is only around 1740, and the price of 1751 has never been reached. Please customer service help me claim!
Exposure
2022-11-24
FX1020990252
Hong Kong
A few days ago, i opened a demo account and found that there are so many trading instruments that i can choose to trade with and the mt4 & mt5 platforms are very easy to use, all is in line with my expectations, so I finally made up my mind to invest in this broker, hope all goes well!
Positive
2022-11-16
Sam79384
Hong Kong
After the transaction slippage at 0:00 on 9.29 resulted in a loss of US$1,100, the other party admitted the problem and cashed out the compensation; on 10.5th, another transaction slippage occurred at 0:00, resulting in a total loss of US$2,542 in 4 orders, and the other party has not agreed to compensation. Please help to mediate the claim ! !
Exposure
2022-10-09
静风63330
Hong Kong
Serious slippage. Do not address it or compensate.
Exposure
2022-09-18
鱼凫45292
Hong Kong
In gold trading yesterday, the stop loss was set at 1727. The actual stop loss was 1721. The slippage was 60 pips, which was outrageous. The account is almost lost without any compensation. Isn't he stealing money? This platform, in the past few months, has been worse and worse, and I seriously suspect that it is going to run away.
Exposure
2022-09-14
FX2618275154
Hong Kong
I bought low but ended up being over 20 pips higher than where I bought, resulting in a loss
Exposure
2022-09-11
Fan.
Hong Kong
The withdrawal has not arrived in the account for a month. It has been said that the payer has not given him any news. After a month of urging, it is still the same.
Exposure
2022-07-20
鱼凫92299
Hong Kong
The withdrawal application was filed at 4:00 am on June 22. Strictly speaking, it was still in the market on the 21st. The whole day was not reviewed and processed. It was not reviewed and processed until 3:00 PM on the 23rd. -3 days, on the 29th, the money has not been withdrawn. After the time specified by herself, she said that the payment providers have different speeds. When I asked her when she could give a clear answer, she said she didn't know, the money was probably gone, and it took two As an old customer for more than a year, I know that all platforms have this day. Simply not much money, I hope everyone pays attention.
Exposure
2022-06-29
鱼凫92299
Hong Kong
I made a withdrawal application on June 22 at 4:00 a.m., and on the 29th, I still did not receive the money. I asked the customer service when it would be resolved. They do not know. It has been 8 days. I guess my money is gone, but it is not much. I hope everyone will pay more attention, don’t deposit money on this trash platform. There is no sincerity, credit, and sense of responsibility at all. If there is a problem, it will not be solved for you. It will only be a repeater.
Exposure
2022-06-29